Day to Day Information

Working parents can benefit from significant tax and NI savings of up to £1,195 a year using Childcare Vouchers, and up to double the amount if both parents are part of a Childcare Vouchers scheme.  Parents eligible for tax credits should check whether it makes sense for them to also use Childcare Vouchers – doing both could leave you out of pocket!

You access this scheme through your employer who will provide you with all the necessary details.

Please note our unique identifiers with the various service providers that administer Childcare Voucher schemes:

Childcare Voucher schemes:

SayCarePass/Sodexo Childcare Provider ID Number: 167732

KiddiVouchers Reference Number: 24190

Edenred (formerly Accor Services) Account Number: P20024091

South Gloucestershire Council  Account Number:1158412

Co-op Provider Account No: 85104914

Salary Exchange Carer Account No:TRP0004405

Computershare User ID: 0017240860

HMRC info about Childcare Vouchers

If there is any other service provider not listed here we will happily register with them.

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8am- Arrivals and free play
9am- Garden time
10am- Snack time
10:15am- Nappies
10:30am- Activity time
11am- Free Play
11:15am - Singing
11:30am- Lunchtime
12:15pm- Story time and nappies
12:30pm- Sleep time/ quiet time
1:30pm- Free Play (as children start to wake)
2:30pm- Nappies
3pm- Garden time
3:30pm- Tea time
4pm- Storytime
4:30pm- Free Play
6pm- Home time

All of these times are flexible to suit the needs of each individual child.

8.00am: Welcoming children. Free playroom (with quiet room opening when busy). Breakfast available for all children in the dining room until 8.30am.
9.15am: All children making space for circle time.
9.20am: Circle time for the younger children. Preschool activity for the older children.
9.35am: Free play for all children, with their own choice of play area indoors.
10.00am: Garden opens for free play. Snack available in the dining room until 10.30am.
10.50am: Art room closes for cleaning. All children encouraged to play outdoors. Other rooms available if required.
11.15am: Garden is reset.
11.20am: Small group time. Opportunities for focused group time, supporting next steps and individual targets.
11.35am: Children having lunch to go to the bathroom (washing their hands and going to the toilet). Children going home go to the bathroom for quiet time/ play time.
11.45am: Lunch time in key groups. All children encouraged to try everything (menu on notice board).
12.15pm: As lunch comes to an end, quiet time for all children. Puzzles, mark making activities, stories and story squares, or quiet table top activities for quiet play. Rest time/ sleep time for all day children if required.
12.45pm: Garden time for all children. Some morning children go home (playing in the playroom) while some afternoon children start arriving (from 1pm), welcomed into the garden.
1.10pm: Tidy up time for all children.
1.15pm: Small group time. Opportunities for focused group time, supporting next steps and individual targets.
1.30pm: Free play for all children, with their own choice of area to play, indoors and outdoors (weather permitting). Snack available in the dining room from 2.15pm-2.45pm.
2.45pm: Garden is reset.
2.50pm: Some children are encouraged to play indoors to support and welcome babies into the garden for their garden time. A small group of children continue playing in garden with the babies to support transitions and further development.
3.00-3.30pm: Garden time for babies
3.30pm: Circle time for the younger children. Preschool activity for the older children.
3.45pm: Children having tea to go to the bathroom (washing their hands and going to the toilet). Children going home go the playroom for quiet time/ play time.
4.00pm: Tea time in key groups. All children encouraged to try everything (menu on notice board).
4.30pm: Tea comes to an end. Free play for all children, with their own choice of area to play, indoors and outdoors (weather permitting).
6.00pm: All children have gone home and nursery closes.

Medical, cultural and other dietary needs will be met.

Please do not bring in or put food into your child’s bag. We have children in the Nursery who have life threatening allergies and we need to be fully aware of any potential risks to them.

This also relates to birthday cakes/ treats.

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At Golden Valley House Day Nursery it is our belief that children who are in a well ordered environment are less likely to behave in an inappropriate manner.

Inappropriate behaviour will always be treated in a positive way. A persistent problem will be discussed with the child’s parents. However, if a matter is dealt with within the nursery, no further action need be taken at home. What happens in the nursery is dealt with at the time and it is not always appropriate for you to take action much later when a child gets home. We would not like children to feel that we were telling tales.

The guidelines we work to are-:

  • The staff will endeavour to provide a positive model for the children with regard to friendliness, care and courtesy.
  • Positive steps are taken to avoid a situation where children receive attention only in return for undesirable behaviour.
  • Physical punishment, such as smacking or shaking, will be neither used nor threatened.
  • Children will never be sent outside the room by themselves, or singled out and humiliated.
  • In the situation where a child misbehaves they will be given one-to-one adult support enabling the behaviour to be discussed, and why the behaviour was wrong and what is acceptable behaviour.
  • In the case of serious misbehaviour, such as racial or other abuse, the unacceptability of the behaviour and attitudes will be explained immediately.
  • It will always be made clear to children that, whereas they are welcome at Nursery, their inappropriate behaviour is not.
  • The staff at Nursery will not shout, or raise their voices in a threatening way.
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3 and 4 year-olds are entitled to 15 hours of free early education each week for 38 weeks of the year (a total of 570 hours which is around 11 hours per week for settings that open all year).  Your child becomes eligible from 1 September, 1 January or 1 April following their 3rd birthday.

Each term we will hand out Parent Declaration Forms provided by North Somerset Council - these need to be completed and returned to us as soon as possible to enable us to make the claim on your behalf. Should you have any problems with the form or understanding the grant protocol please speak to Andrew.

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Even with strict Health and Safety procedures and close supervision of the children, accidents do occasionally happen. If a child should unfortunately take a tumble they will be treated by an appointed First Aider. All incidents will be recorded in the Incident Book which the parent will be asked to read and sign. This is to ensure that they are aware of the incident, how it happened and what first aid was administered.

In the case of any incident requiring urgent medical attention, the child will be taken to the local GP or the nearest Accident and Emergency Department, and the parent will be informed immediately.

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Every child is assigned a Keyworker before they start to settle in.  The idea is for keyworkers to help create a family atmosphere around the child because this enables the child to thrive during their time here.  Keyworkers are the first point of contact for exchanging information about children, and are responsible for recording your child’s progress at nursery – the Learning Diary”

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There is space in our drive for up to 3 cars.  There is free parking on the roads close to the nursery.

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When any child starts with us our aim is to help them settle into Nursery as smoothly as possible.  We will arrange a number of settling in sessions that will increase in duration – starting from 1 hour for the first visit.  During settling in we will discuss with parents how it’s going and agree when their child can start at the nursery.

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We are very security minded at Nursery and need to be informed of any changes regarding who is collecting your children. We use a password system for collection times so please make sure whoever is collecting your child knows the password.

For the safety of all the children at the Nursery, please ensure you close all doors when arriving or leaving the Nursery.

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At Golden Valley House Day Nursery, our pre-school aims to have regard to the DFEE code of practice on the identification and assessment of the Special Educational Needs, and to provide a welcome and appropriate learning opportunity, for all children.

Children with special needs, like all children, are admitted to the pre-school after consultation between parents, pre-school leader and key worker.

Our system of observation and record keeping, which operates in conjunction with parents, enables us to monitor children’s needs and progress on an individual basis.

Our key worker system ensures that staff are specially responsible for certain children, so each child’s progress can be monitored by someone who knows them well.

If it is felt that a child’s needs cannot be met in the pre-school without support of a one to one worker, funding will be sought to employ one.

We work in liaison with staff outside the nursery, including therapists, health visitors, pschologists, social workers, Springboard Opportunities Group. Paediatricians and portage workers, to meet children’s specific needs.

Our staff attend whenever possible in – service training on special needs arranged by the pre – school Learning Alliance and other professional bodies.

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If a child becomes ill at Nursery we will contact the parent and request that they collect their child as soon as possible to prevent the risk of cross infection. If we are unable to contact the parent we will use the emergency contact numbers given to us on registration. (Names & phone numbers can be updated at any time in writing)

Before sending your child to Nursery please ensure that they are well enough to enjoy their time here.   In the case of sickness and diarrhoea, to reduce the risk of cross infection, we do not accept children back into Nursery for 48 hours from the last bout of sickness or diarrhoea.

In the case of contagious infections such as Mumps, Chicken Pox etc. children must stay away from Nursery until they are no longer infectious.

If a child is running a temperature this is a good sign that he has an infection and should not be in Nursery.

For more information on exclusions and illness information, please see our policies & procedures section or call us at the nursery.


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